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    name: "How to reduce institutional friction to stop students quitting with David Evans"
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      url: "https://genio.co/blog/how-to-reduce-institutional-friction-to-stop-students-quitting-with-david-evans"
      published_time: "2026-03-19T15:41:07.000Z"
      tags:
        - "Blogs"
        - "Supporting Students"
      podcast_episode: "Learning Outcomes Leaders Podcast | Ep 001"
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        elements:
          - headline: "How to reduce institutional friction to stop students quitting with David Evans"
          - subtitle: "Learning Outcomes Leaders Podcast | Ep 001"
          - reading_time: "1 min read"
          - publish_date: "19 Mar 2026"
          - thumbnail: "https://genio.co/hubfs/Learning%20Outcomes%20Leaders%20Ep%20001%20thumb.png"
          - hero_image: "https://genio.co/hubfs/Learning%20Outcomes%20Leaders%20Podcast%20Ep%20001%20with%20David%20Evans%20hero.png"
          - intro: "Welcome to Learning Outcomes Leaders episode 001, brought to you by Genio. In this episode, we're joined by David Evans, former VP at USAO, to discuss his philosophy on reducing institutional friction to stop students from quitting out of frustration. We'll analyze the economics of retention, including how a small emergency fund pays for itself and why some students are choosing high interest credit cards over federal loans."
          - callout: "What will you learn from this episode?"
          - description: "A practical, evidence-based playbook for student retention in higher education drawn from David Evans' work leading access-focused institutions including the University of Science and Arts of Oklahoma, Southern Vermont College, and the American University of Bulgaria."
          - learn_list:
              - "How to reduce institutional friction for first-generation students?"
              - "Why a small fund can lift graduation rates by six percentage points, as Georgia State's research showed?"
              - "Why students rarely tell exit surveys the real reason they left?"
              - "How to use student data to identify risk before it becomes attrition?"
              - "Why students choose 23% credit card debt over 6% federal loans and what to do about it?"
              - "How to reach the students who need help most, the ones least likely to ask?"
              - "Why celebrating first-generation identity drives belonging and persistence make this better?"
          - cta: "Want to find out more? Let's get into the episode."
          - video: "https://www.youtube.com/watch?v=ehDK4hVK7g8"
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              subtitle: "Learning Outcomes Leaders Podcast | Ep 006"
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              reading_time: "5 min read"
              description: "Read how Genio Notes supports the New Majority Learners in higher education, helping student parents, working, first-year, first-generation, ESL, and mature students build confidence, reduce stress, and improve academic success."
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