Title: From SDR to AE: Sales career progression at Genio (formerly Glean) | Genio URL Source: https://genio.co/blog/sdr-ae-sales-genio Published Time: 2024-06-06T23:00:00.000Z Markdown Content: # From SDR to AE: Sales career progression at Genio (formerly Glean) | Genio [Skip to main menu](https://genio.co/blog/sdr-ae-sales-genio#main-menu)[Skip to footer](https://genio.co/blog/sdr-ae-sales-genio#footer) * [Sign in](https://app.genio.co/account/sign-in) * [Get started for free](https://genio.co/pricing/get-genio-free) * [Activate a licence](https://app.genio.co/notes/activate)Activate a licence [](https://genio.co/)Genio logo - home * Products * Pricing * Resources * About Genio [Watch a demo](https://genio.co/watch-demo) [Genio Notes](https://genio.co/notes)Genio Notes ![Image 2: Learner support and retention icon](https://genio.co/hubfs/website/vectors/menu-icons/the_glean_study_tool_Icon.svg) Genio Notes The #1 note taking solution to boost knowledge, skills and confidence [The 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[Blogs](https://genio.co/blog) 2. [Working at Genio](https://genio.co/blog/tag/working-at-genio) # From SDR to AE: Sales career progression at Genio (formerly Glean) James joined Genio in 2021 as an SDR and has since climbed through the ranks of our Sales team, creating a playbook of best practice that has fuelled predictable growth along the way. Here, he shares insights from his experiences, alongside the learnings that have shaped his career so far. ![Image 70: Clock](https://genio.co/hubfs/raw_assets/public/genio-2025/images/clock.svg) 2 min read ![Image 71: Calendar](https://genio.co/hubfs/raw_assets/public/genio-2025/images/calender.svg)Published: 7 Jun 2024 ![Image 72: Author](https://genio.co/hubfs/raw_assets/public/genio-2025/images/author.svg)Jacob Goodwin ![Image 73: From SDR to AE: Sales career progression at Genio (formerly Glean)](https://genio.co/hubfs/BLOG_content%20campaign%20mental%20health%20THUMB-1.png) ![Image 74: SDR to AE blog hero](https://genio.co/hubfs/BLOG_content%20campaign%20mental%20health%20HERO-1.png) ## Tell us about your time at Genio so far and your journey from Sales Development Representative (SDR) to Account Executive (AE). ![Image 75: James](https://genio.co/hs-fs/hubfs/James.png?width=250&height=250&name=James.png) My time at Genio so far has been a whirlwind and the last three years have been a blast! From day one I felt at home, and knew I was in a place that would push me to reach my career goals. After being an SDR for 10 months, I was promoted to Senior SDR, where I mentored new team members, whilst doing a secondment with Customer Success, and I loved that challenge. I’ve had the opportunity to travel to LA, Boston, Cleveland, Berlin, London, and Manchester for conferences, where I was able to meet prospects and customers in person, as well as to learn first hand about the impact Genio has on students. ## What interested you to apply for the SDR role at Genio? I’ve always had an interest in Sales, as I really enjoy the social aspect of the job role. It was as a student that I used Genio’s first product, Sonocent Audio Notetaker, and so when I got a message on [LinkedIn](https://www.linkedin.com/in/jamesjknight/) about the role, it was a real full circle moment for me. Naturally I jumped at the opportunity and haven’t looked back since! ## What top three things do you think have made you successful in your career at Genio so far? Hard work: Sales isn’t an easy job. It takes a lot of perseverance to reach your targets, but it is incredibly rewarding. Thinking outside of the box: I have always put an emphasis on trying to find new ways to talk about and promote Genio to a variety of different audiences. Collaboration: Genio has an incredibly talented set of people, and working with people across different functions, as well as learning from their experience, has definitely helped me develop. ## Do you have a specific project or achievement you are most proud of? It has to be expanding our SDR team with the arrival of two new Genios! Creating a playbook of best practices, training, and then watching our new Genios turning into experienced SDRs that smashed targets! One of which is now the SDR Team Leader. ## How would you describe the culture of the Sales team here at Genio? We’re incredibly close, everyone has the same drive and ambition to succeed. We’ve always put an emphasis on teamwork, we all care about our team's target, and it isn’t the stereotypical sales environment in that sense (which I love)! We have two priorities: hitting sales targets and beating each other at GeoGuessr. ## What have been your biggest learnings through your career journey at Genio? “Trust the process” has become my mantra for my career. In any line of work, so many things can happen that are out of your control. This is particularly the case in the Education sector. But trusting in your ability, believing in Genio as a solution for students, and staying resilient is crucial. ## And finally, what are you most excited about over the next 12 months? The AHEAD Conference in July in Baltimore, it’s a week of meeting the incredible people we work with in the US and Canada. Not forgetting our famous annual AHEAD Party! ## Interested in working for Genio? At Team Genio, we're always on the lookout for talented people to join us. To learn more about working with us, and explore our latest opportunities, follow the link below! [Visit our careers page](https://genio.co/about/careers) ## Share this blog Facebook [![Image 76](https://genio.co/hubfs/raw_assets/public/genio-2025/images/facebook.png)](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fgenio.co%2Fblog%2Fsdr-ae-sales-genio%3Futm_campaign%3Dshare-links%26utm_source%3Dfacebook%26utm_medium%3Dsocial) LinkedIn [![Image 77](https://genio.co/hubfs/raw_assets/public/genio-2025/images/linkedIn.png)](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fgenio.co%2Fblog%2Fsdr-ae-sales-genio%3Futm_campaign%3Dshare-links%26utm_source%3Dlinkedin%26utm_medium%3Dsocial) Twitter [![Image 78](https://genio.co/hubfs/raw_assets/public/genio-2025/images/twitter.png)](https://twitter.com/share?url=https%3A%2F%2Fgenio.co%2Fblog%2Fsdr-ae-sales-genio%3Futm_campaign%3Dshare-links%26utm_source%3Dtwitter%26utm_medium%3Dsocial) Email [![Image 79](https://genio.co/hubfs/raw_assets/public/genio-2025/images/email.svg)](mailto:?subject=From+SDR+to+AE%3A+Sales+career+progression+at+Genio+%28formerly+Glean%29&body=https%3A%2F%2Fgenio.co%2Fblog%2Fsdr-ae-sales-genio%3Futm_campaign%3Dshare-links%26utm_source%3Demail%26utm_medium%3Dsocial) [![Image 80](https://genio.co/hubfs/raw_assets/public/genio-2025/images/copy_link.svg)](https://genio.co/blog/sdr-ae-sales-genio) ![Image 81: Time for a simpler, smarter note taking accommodation?](https://genio.co/hubfs/cta_image.svg) ## **Time for a simpler, smarter note taking accommodation?** Genio Notes is the online note taking tool that makes compliance simple, reduces cost and admin burden, and improves student outcomes. [![Image 82: Learn More](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/24880982/edb6c600-e949-4a2c-983d-c7e2ecf6eec5.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/24880982/edb6c600-e949-4a2c-983d-c7e2ecf6eec5) ## More from **Working at Genio** [View All](https://genio.co/blog/tag/working-at-genio) [![Image 83: Genio takes on Baltimore: A recap!](https://genio.co/hs-fs/hubfs/BLOG_confident%20student%20THUMB.png?width=450&name=BLOG_confident%20student%20THUMB.png) ![Image 84: Clock](https://genio.co/hubfs/raw_assets/public/genio-2025/images/clock.svg) 8 min read ### Genio takes on Baltimore: A recap! Last month, five members of the Genio team visited Baltimore to connect with institutions, gather insights, and share experiences. Here we take a look at some of the highlights and findings from the trip.](https://genio.co/blog/genio-takes-on-baltimore)[![Image 85: The human-centric future of online learning: Insights from the Leeds Online Learning Summit](https://genio.co/hs-fs/hubfs/BLOG_how%20present%20in%20front%20class%20THUMB.png?width=450&name=BLOG_how%20present%20in%20front%20class%20THUMB.png) ![Image 86: Clock](https://genio.co/hubfs/raw_assets/public/genio-2025/images/clock.svg) 4 min read ### The human-centric future of online learning: Insights from the Leeds Online Learning Summit Head of Marketing at Genio, Tate Gibson, shares her experience of attending the Leeds Online Learning Summit dinner. Explore how online education is evolving, the unique challenges it faces, and the innovative strategies discussed at the summit.](https://genio.co/blog/the-future-of-online-learning-leeds-online-learning-summit)[![Image 87: What having a growth mindset means at Genio](https://genio.co/hs-fs/hubfs/BLOG_music%20study%20better%20THUMB.png?width=450&name=BLOG_music%20study%20better%20THUMB.png) ![Image 88: Clock](https://genio.co/hubfs/raw_assets/public/genio-2025/images/clock.svg) 2 min read ### What having a growth mindset means at Genio Here, we take a look at one of Genio's core values - having a growth mindset. We take a look at what Genio offers to help employees personal development, and what some of the team say.](https://genio.co/blog/having-a-growth-mindset-means-at-genio) [View All](https://genio.co/blog/tag/working-at-genio) [Genio logo - home](https://genio.co/) * Products * [Genio Notes](https://genio.co/notes) * [The Confident Notetaker's Masterclass](https://genio.co/the-confident-notetakers-masterclass) * [Genio Present](https://genio.co/present) * Pricing and plans * [For institutions](https://genio.co/pricing/institutions) * [Institution Wide package](https://genio.co/pricing/institution-wide) * [Individual user quote](https://cc.genio.co/genio-individual-user-quote-request) * [ROI calculator](https://genio.co/resources/roi-calculator) * [For individuals](https://genio.co/pricing/individuals) * [Get Genio Notes for free](https://genio.co/pricing/get-genio-free) * Why choose Genio * [Genio for institutions](https://genio.co/solutions/institutions) * [Genio for students](https://genio.co/solutions/students) * [Recommend Genio](https://genio.co/resources/assessors-toolkit) * Resources * [Blog](https://genio.co/blog) * [Events and webinars](https://genio.co/resources/events-and-webinars) * [Case studies and user stories](https://genio.co/resources/case-studies-and-user-stories) * [Product and feature guides](https://genio.co/resources/product-and-feature-guides) * [Research and insights](https://genio.co/resources/research-and-insights) * [Sign in](https://app.genio.co/account/sign-in) * About us * [About us](https://genio.co/about) * [Careers](https://genio.co/about/careers) * [Our Brand Story](https://genio.co/about/our-brand-story) * [Our history](https://genio.co/about/our-history) * [Research Accreditation Hub](https://genio.co/about/research-accreditation-hub) * [Media Kit](https://genio.co/about/media-kit) * Contact and support * [Get in touch](https://genio.co/contact) * [Help centre](https://help.genio.co/)Opens in a new tab * [Device compatibility](https://genio.co/specification) * [Service status](https://status.genio.co/)Opens in a new tab * [Visit us on our social](https://www.facebook.com/GenioLearn) * [Visit us on our social](https://www.instagram.com/geniolearn) * [Visit us on our social](https://uk.linkedin.com/company/geniolearn) * [Visit us on our social](https://www.youtube.com/@geniotools) * [Visit us on our social](https://www.tiktok.com/@geniolearn) * [![Image 89: Icon](https://genio.co/hs-fs/hubfs/website/vectors/Google_Play_Store_badge_EN.png?width=120&name=Google_Play_Store_badge_EN.png)Download app](https://play.google.com/store/apps/details?id=co.genio.notes) * [![Image 90: Icon](https://genio.co/hubfs/website/vectors/Download_on_the_App_Store_Badge_US-UK_RGB_blk_092917.svg)Download app](https://apps.apple.com/gb/app/genio-notes/id6758772863) * [Privacy Notice](https://genio.co/privacy-notice) * [Service Agreement](https://genio.co/service-agreement) * [Accessibility Statement](https://genio.co/accessibility-statement) * [Data Security](https://genio.co/security) * [Third Party Licenses](https://genio.co/third-party-code-licenses) * [Cookie Preferences](https://genio.co/cookies) [](https://genio.co/blog/sdr-ae-sales-genio)