Title: Supporting students with a mental health condition | Genio URL Source: https://genio.co/blog/supporting-students-with-a-mental-health-condition-advice-from-the-genio-community Published Time: 2019-05-14T23:00:00.000Z Markdown Content: # Supporting students with a mental health condition | Genio [Skip to main menu](https://genio.co/blog/supporting-students-with-a-mental-health-condition-advice-from-the-genio-community#main-menu)[Skip to footer](https://genio.co/blog/supporting-students-with-a-mental-health-condition-advice-from-the-genio-community#footer) * [Sign in](https://app.genio.co/account/sign-in) * [Get started for free](https://genio.co/pricing/get-genio-free) * [Activate a licence](https://app.genio.co/notes/activate)Activate a licence [](https://genio.co/)Genio logo - home * Products * Pricing * Resources * About Genio [Watch a demo](https://genio.co/watch-demo) [Genio Notes](https://genio.co/notes)Genio Notes ![Image 1: Learner support and retention 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[Supporting Students](https://genio.co/blog/tag/supporting-students) # Supporting students with a mental health condition: Advice from the Genio (formerly Glean) community To mark Mental Health Awareness month we spoke to Genio member Jennifer Loue, Coordinator of Access and Disability Resources at Butler County Community College. ![Image 69: Clock](https://genio.co/hubfs/raw_assets/public/genio-2025/images/clock.svg) 2 min read ![Image 70: Calendar](https://genio.co/hubfs/raw_assets/public/genio-2025/images/calender.svg)Published: 15 May 2019 ![Image 71: Author](https://genio.co/hubfs/raw_assets/public/genio-2025/images/author.svg)Luke Garbutt ![Image 72: Supporting students with a mental health condition: Advice from the Genio (formerly Glean) community](https://genio.co/hubfs/BLOG_supporting_students_w_mental_health_THUMB_ddfe8cc8b0.png) ![Image 73: Supporting students with a mental health condition: Advice from the Glean community](https://genio.co/hubfs/BLOG_supporting_students_w_mental_health_HERO_d8f1777a4f.png) To mark Mental Health Awareness month we’ve spoken to Genio Notes Community member Jennifer Loue, Coordinator of Access and Disability Resources at Butler County Community College. Jennifer is passionate about supporting students with mental health conditions. Prior to her role in Higher Education, she spent 20 years working in community mental health support. Jennifer shared with us her views and advice on student mental health: ## Foster acceptance and understanding F requent interaction and acceptance of who they are and where they’re at in their understanding of their mental health. They know themselves the best and what works for them and what doesn’t in the learning environment, and we need to be accepting of that and encourage them to be ok with who they are. **Frequent touch points and check-ins are what seem to be most effective**. Get support from assistive technology I t allows for students to review course material outside of the classroom that they may not have been able to capture while in the classroom using the traditional note taking method. I always use it as an accommodation for my students if they want it. Take time to listen to the student Make yourself aware of the person first, not the diagnosis. Do not pass judgment or assume you know what the person is experiencing especially if they themselves decide to be open enough to share their diagnosis with you. Be willing to listen without judgement; truly hear them. A quote I leave hanging on my bulletin board sums it up well: **“We need to honor the expertise of students with disabilities by accepting their understanding of a crisis and not to dismiss it.”** Be open to a mindset shift O ur cultural or societal mindset is a difficult thing to change but that’s what needs to occur. In a perfect world all staff and faculty would be required to participate in awareness training related to working with individuals with mental health concerns. I would also work to destigmatize it. 1 in 4 adults will experience some sort of mental health issue in their lifetime. We all need to not pass judgement. There is potential for health and wellness for everyone and we all need to help others get there. And part of that is education. What is the biggest challenge you face in supporting students with a mental health condition? There’s not enough time in the day to provide those touch points. Also, mental health is “invisible” to faculty and staff alike so it is often construed as “unmotivated” or “lazy” student behaviour when that is far from the case. **Mental Health Awareness is the biggest challenge in supporting students**. A Fresh Approach [In the US alone, 37% of students report having a mental health condition](https://genio.co/hubfs/Glean_April2022/Image/HMS_national-1.pdf). With mental health having an adverse effect on cognition and the ability to study effectively, institutions are looking into new methods of supporting these students. 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[![Image 80: Learn More](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/24880982/bb72ad99-819d-4e8a-befd-88c21fc390a4.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/24880982/bb72ad99-819d-4e8a-befd-88c21fc390a4) ## More from **Supporting Students** [View All](https://genio.co/blog/tag/supporting-students) [![Image 81: How Genio supports students with additional needs in higher education](https://genio.co/hs-fs/hubfs/BLOG_overwhelmed%20as%20a%20student%20THUMB.png?width=450&name=BLOG_overwhelmed%20as%20a%20student%20THUMB.png) ![Image 82: Clock](https://genio.co/hubfs/raw_assets/public/genio-2025/images/clock.svg) 4 min read ### How Genio supports students with additional needs in higher education Read how Genio Notes supports students with additional needs in higher education, helping learners with a disability or mental health challenge, both those receiving accommodations and those navigating their studies without formal support, to build confidence, reduce stress, and improve academic success.](https://genio.co/blog/how-genio-supports-students-with-additional-needs)[![Image 83: The essential habits of highly successful college students with Dr John Bader](https://genio.co/hs-fs/hubfs/Learning%20Outcomes%20Leaders%20Podcast%20Ep%20006%20with%20Dr%20John%20Bader%20hero.png?width=450&name=Learning%20Outcomes%20Leaders%20Podcast%20Ep%20006%20with%20Dr%20John%20Bader%20hero.png) ![Image 84: Clock](https://genio.co/hubfs/raw_assets/public/genio-2025/images/clock.svg) ### The essential habits of highly successful college students with Dr John Bader Learning Outcomes Leaders Podcast | Ep 006](https://genio.co/blog/the-essential-habits-of-highly-successful-college-students-with-dr-john-bader)[![Image 85: How Genio supports the New Majority Learner in higher education](https://genio.co/hs-fs/hubfs/BLOG_how%20to%20study%20better%20THUMB.png?width=450&name=BLOG_how%20to%20study%20better%20THUMB.png) ![Image 86: Clock](https://genio.co/hubfs/raw_assets/public/genio-2025/images/clock.svg) 5 min read ### How Genio supports the New Majority Learner in higher education Read how Genio Notes supports the New Majority Learners in higher education, helping student parents, working, first-year, first-generation, ESL, and mature students build confidence, reduce stress, and improve academic success.](https://genio.co/blog/how-genio-supports-the-new-majority-learner-in-higher-education) [View All](https://genio.co/blog/tag/supporting-students) [Genio logo - 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