Title: The accessibility procurement checklist for Edtech buyers

URL Source: https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers

Published Time: Wed, 16 Sep 2026 11:42:34 GMT

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# The accessibility procurement checklist for EdTech buyers

An accessibility procurement checklist for edtech should test four things: whether the product is genuinely accessible and tested by people, whether the vendor can document it with an ACR (Accessibility Conformance Report), how they handle your institution's data, and whether they can evidence impact and support after signing. The twelve categories below turn that into vendor questions, with good answers and red flags for each.

Jump to
*   [1. Compliance and testing](https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers##compliance-testing)
*   [2. ACR (VPAT) documentation](https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers##acr-vpat-documentation)
*   [3. Accessibility overlays/widgets](https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers##accessibility-overlays-widgets)
*   [4. Data ownership](https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers##data-ownership)
*   [5. Privacy and security](https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers##privacy-security)
*   [6. Access controls](https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers##access-controls)
*   [7. Third-party transparency](https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers##third-party-transparency)
*   [8. Third-party vetting](https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers##third-party-vetting)
*   [9. AI model training](https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers##ai-model-training)
*   [10. Evidence and research](https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers##evidence-research)
*   [11. Industry expertise](https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers##industry-expertise)
*   [12. Customer experience and support](https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers##customer-experience-support)

1
## Compliance and testing

### Ideal practices

*   Has WCAG compliant features and a remediation plan 
*   Manual testing takes place before new feature releases 
*   This topic is approached with transparency and honesty 

### Poor practices

*   Relies on automated testing 
*   Does not address how they test new features during product development to look for accessibility bugs 

2
## ACR (VPAT) documentation

### Ideal practices

*   Documentation is readily available 
*   Evaluation should include manual testing 
*   Evaluation completed by a trusted third-party 

### Poor practices

*   ACR (VPAT) is not provided or difficult to access 
*   Evaluation only uses automated testing 
*   Evaluation not performed by a third-party expert 

3
## Accessibility overlays/widgets

### Ideal practices

*   Software does not use an accessibility overlay or widget, and focuses on creating an accessible codebase 

### Poor practices

*   Utilizes an accessibility overlay to mask inaccessible code 

4
## Data ownership

### Ideal practices

*   Ownership and intellectual property rights never transfer to the vendor 

### Poor practices

*   Data ownership is not addressed in terms and conditions 
*   Lack of clarity on this issue 

5
## Privacy and security

### Ideal practices

*   Evidence that policies align with global standards 
*   Security validated by a SOC 2 Type II report, dated within the past 12 months 
*   Privacy and security commitments included in T&Cs 

### Poor practices

*   Poor or lacking privacy notice 
*   Not SOC 2 compliant or the report is out of date 

6
## Access controls

### Ideal practices

*   Authorized persons only, based on business need 
*   Access granted for a limited time on a case by case basis 
*   Full access logs available 

### Poor practices

*   Lack of a clear position 
*   No clear processes 
*   No access logs 

7
## Third-party transparency

### Ideal practices

*   Readily-accessible list of third-parties, their processing location, and reason for processing the data 

### Poor practices

*   Unable to produce a list of third-parties 
*   Unclear about the reason for working with each third-party 

8
## Third-party vetting

### Ideal practices

*   Clarity on security of third-parties 
*   Data Processing Agreement (DPA) in place 

### Poor practices

*   Not able to provide details on their third parties and the controls in place, and lacks clarity around this issue 

9
## AI model training

### Ideal practices

*   Clear statement that third-parties cannot train AI models using user data 

### Poor practices

*   Unsure, ambiguous or acknowledges that third-parties can train AI models with their user’s data 

10
## Evidence and research

### Ideal practices

*   Empirical research and evidence to demonstrate impact 
*   Case studies from both student and admin users 

### Poor practices

*   Unable to evidence impact at scale or over time 
*   Sweeping statements about impact without facts 

11
## Industry expertise

### Ideal practices

*   Focus on using learning research and best practices to drive learner outcomes. Features promote active learning 
*   Expertise and experience working with different departments within the higher education system 

### Poor practices

*   May be vague, focus on general productivity, or lean heavily on automated processes rather than active learning 
*   Lacks knowledge or awareness of the different departments involved in the higher education system 

12
## Customer experience and support

### Ideal practices

*   Clarity on post-purchase support, regular touchpoints with a Customer Success Manager, and good response times 

### Poor practices

*   Unsure or unclear on what support is offered to customers and their students after licenses have been purchased 

## Genio supports learners at over 1,000 institutions globally

![Image 73: university_of_michigan_logo](https://genio.co/hubfs/website/on-page-graphics/globals/logos/university_of_michigan_Logo.svg)![Image 74: dartmouth-wordmark](https://genio.co/hubfs/dartmouth-wordmark.jpg)![Image 75: university-of-hong-kong-logo-6884062](https://genio.co/hubfs/university-of-hong-kong-logo-6884062.png)![Image 76: university_of_adelaide_Logo](https://genio.co/hubfs/website/on-page-graphics/globals/logos/university_of_adelaide_Logo.svg)![Image 77: trinity-college-dublin](https://genio.co/hubfs/website/on-page-graphics/globals/logos/trinity-college-dublin.webp)![Image 78: FSU_logo_stacked_RGB_black](https://genio.co/hubfs/FSU_logo_stacked_RGB_black.jpg)![Image 79: SNOWstackedBLULogo](https://genio.co/hubfs/SNOWstackedBLULogo.png)

## Visit our Compliance and Accessibility Hub

Explore everything you need to know about Genio's approach to creating beautifully simple products that are accessible and compliant, from the ground up.

[Download the guide](https://genio.co/hubfs/Genio%20Notes%20Product%20Brochure%202026.pdf)

![Image 80: ICON NOBG_magazine](https://genio.co/hs-fs/hubfs/ICON%20NOBG_magazine.png?width=834&height=834&name=ICON%20NOBG_magazine.png)

## Find out how Genio can help your institution

Talk to us about how Genio can help your students, procurement, IT and disability services teams.

[Book your tailored call](javascript:postMessage({type:'HS_DISPLAY_CALL_TO_ACTION',id:401337387253});)

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[](https://genio.co/resources/compliance-and-accessibility/the-accessibility-procurement-checklist-for-edtech-buyers)
