Title: Data Security | Genio URL Source: https://genio.co/security Published Time: Tue, 19 May 2026 11:40:37 GMT Markdown Content: # Data Security | Genio [Skip to main menu](https://genio.co/security#main-menu)[Skip to footer](https://genio.co/security#footer) * [Sign in](https://app.genio.co/account/sign-in) * [Get started for free](https://genio.co/pricing/get-genio-free) * [Activate a licence](https://app.genio.co/notes/activate)Activate a licence [](https://genio.co/)Genio logo - home * Products * Pricing * Resources * About Genio [Watch a demo](https://genio.co/watch-demo) [Genio Notes](https://genio.co/notes)Genio Notes ![Image 1: Learner support and retention icon](https://genio.co/hubfs/website/vectors/menu-icons/the_glean_study_tool_Icon.svg) Genio Notes The #1 note taking solution to boost knowledge, skills and confidence [The Confident Notetaker's Masterclass](https://genio.co/the-confident-notetakers-masterclass)The Confident Notetaker's Masterclass ![Image 2: The 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[View Table of Contents](https://genio.co/security#table-of-contents) ![Image 69: Glean for Students](https://genio.co/hubfs/Glean_April2022/Image/ILLUSTRATION_LIBRARY_glean_for_students_hero_ec20e024eb.svg) Here at Genio we're passionate about security and recognize the importance of being transparent about what data we process, why we process it, where it's processed, and how we safeguard it. Please use the [table of contents](https://genio.co/security#table-of-contents) to navigate between sections. In order to monitor access and help us keep you up-to-date with changes and updates to this page, we'll ask you to provide your work email address before you can view/download some resources. For further information about how we handle your personal information, please refer to our [Privacy Notice](https://genio.co/privacy-notice). ## Genio is trusted by over 1,000 Higher Education institutions globally ![Image 70: UCF-Logo](https://genio.co/hubfs/UCF-Logo.png)![Image 71: california-state-university-long-beach-logo](https://genio.co/hubfs/california-state-university-long-beach-logo.png)![Image 72: cu-blue-logo](https://genio.co/hubfs/cu-blue-logo.svg)![Image 73: trinity-college-dublin4184](https://genio.co/hubfs/trinity-college-dublin4184.jpeg)![Image 74: CSUN.svg](https://genio.co/hubfs/CSUN.svg.png)![Image 75: GeorgiaTech_RGB](https://genio.co/hubfs/GeorgiaTech_RGB.png) [](https://genio.co/security) ## Table of contents 1. [Where and How an End User's Content is Stored](https://genio.co/security#end-user-content) 2. [Data Residency](https://genio.co/security#data-residency) 3. [HECVAT (Higher Education Community Vendor Assessment Toolkit)](https://genio.co/security#hecvat) 4. [SOC 2 Type II Compliance](https://genio.co/security#soc-2-type-ii) 5. [TX-RAMP Certification](https://genio.co/security#tx-ramp)[](https://genio.co/security#independent-security-review) 6. [PCI DSS Compliance](https://genio.co/security#pci-dss) 7. [Penetration Testing](https://genio.co/security#penetration-testing) 8. [Bug Bounty Program](https://genio.co/security#bug-bounty-program) 9. [Genio Platform Data Diagram](https://genio.co/security#platform-data-diagram) 10. [Insurance](https://genio.co/security#insurance) 11. [Genio Data Security Policy](https://genio.co/security#data-security-policy) 12. [Genio and Artificial Intelligence](https://genio.co/security#AI-hub) 13. [Useful Links](https://genio.co/security#useful-links) 14. [Contact Us](https://genio.co/security#contact) [](https://genio.co/security) ## Where and How an End User's Content is Stored Content created by a Genio user, like audio recordings and electronic notes, are stored locally on the user's device and then uploaded to Genio's cloud storage. The data is saved locally so that a user is able to record and edit their content while offline. Providing users with the ability to work offline was critical to the design of the Genio platform; we understand that notetaking shouldn't be dependent on having an internet connection. #### Secure local storage: Data saved locally is stored on hard disk in a Genio-readable format. #### Secure cloud storage: Data is uploaded to Genio's cloud storage, which is hosted across Amazon Web Services (AWS) and Google Cloud platforms in UK data centers. At this time, Genio does not provide data storage in any other territory. _More important stuff:_ * Audio data is stored encrypted at rest and is only transmitted over encrypted channels between the browser and Genio's cloud servers. * When online, the browser uploads data to the cloud. An end user's audio data is sent directly to AWS S3 servers and all other data (such as electronic notes and audio visualization data) is sent to Genio's database via the backend. * All data is uploaded using a secure connection (HTTPS), and is saved in IndexedDB (a database built into the browser) so that Genio works offline. * Audio files are captured in binary long objects, or _blobs_ as we call them, and are encrypted and stored on AWS S3. The blobs are decrypted on retrieval and reassembled on the end user's browser. Communication between the browser and AWS S3 (for upload and download) is done via pre-signed URLs. The URLs are only valid for the upload of a particular blob (they are only valid for a single destination address in AWS S3), and are valid for a limited time. #### Deleting content: A user has the ability to delete content (or 'Events' as we call them) from their individual Genio account. After a user deletes their Event, it will no longer take up any space on their device and it won't be available to them (this is a 'soft' deletion). Genio retains deleted Events and the associated data for 90 days on the Genio database so that anything that was mistakenly deleted can be recovered. When the 90 days is up, the deleted Event and associated data are gone for good. Genio also maintains backups of user data to aid in disaster recovery scenarios (e.g. data corruption caused by a bug, an issue with Genio's database hosting service, or a ransomware attack). The longest Genio retains any such backup is 90 days. [](https://genio.co/security) ## Data Residency Genio stores end user content, including audio recordings and transcripts, in UK data centers. Genio opted for UK data residency on the basis that we have a large UK customer base. Under the UK GDPR, Genio must follow strict regulatory requirements for the processing and storing of UK resident data. Genio ultimately made the business decision to store **all**end users' content in UK data centers to afford all data the same protection. As part of the wider service, Genio works with a number of other third party providers who also process and store end user data. Examples include our Help Center and Customer Relationship Management (CRM) system. We explain who these providers are, where they are located, and the purpose for which we use them, in our Third Party Processors List at [https://genio.co/third-party-data-processors](https://genio.co/third-party-data-processors). **How does storing data in the UK benefit me as an end user in North America?**Storing data in the UK data centers ensures that your personal information is protected in line with GDPR standards. This means that your data is subject to robust privacy and security measures, and you have the assurance that your information is being handled with a high level of care and security, regardless of your location. **Is data safe when stored in UK data centers?**Yes, your data is generally safer when stored in UK data centers under GDPR. GDPR sets strict rules for data protection, including encryption, data access controls, and breach reporting. These regulations ensure that your data is well-protected against unauthorised access and data breaches. **Do you offer data storage in other locations, such as the US?**Not right now, but we have ambitions to explore this. We’d love to hear your feedback, please reach out to [security@genio.co](mailto:security@genio.co). [](https://genio.co/security) ## ![Image 76: hecvat-logo](https://genio.co/hs-fs/hubfs/hecvat-logo.png?width=175&height=83&name=hecvat-logo.png) HECVAT (Higher Education Community Vendor Assessment Toolkit) ### What is it? The higher education information security community, [EDUCAUSE](https://www.educause.edu/),[Internet2](https://www.internet2.edu/), and the Research & Education Networks Information Sharing & Analysis Center ([REN-ISAC](https://www.ren-isac.net/)) created the[Higher Education Cloud Vendor Assessment Toolkit](https://library.educause.edu/resources/2020/4/higher-education-community-vendor-assessment-toolkit) (HECVAT),a questionnaire framework specifically designed for the higher education sector to measure vendor risk. The HECVAT aims to standardize InfoSec and data protection requirements around service providers. Genio has completed a HECVAT Full version 4.0 self-assessment for Genio Web and Genio Notes mobile app, which you can view below. The aim of the assessment is to show our compliance with industry standards and explain the security and privacy protocols that we have built into our infrastructure. Please click the button below to download an Excel copy of our current HECVAT. [](https://genio.co/security) ## ![Image 77: A_LIGN_badge_SOC_2](https://genio.co/hs-fs/hubfs/A_LIGN_badge_SOC_2.png?width=150&height=150&name=A_LIGN_badge_SOC_2.png) SOC 2 Type II Compliance ### What is it? SOC 2 Type II is a comprehensive report that assesses the operating effectiveness of a service provider's internal controls over a specific period of time, typically 3-12 months. It focuses on the American Institute of Certified Public Accountants (AICPA) Trust Service Criteria, examining controls related to security, availability, processing integrity, confidentiality, and privacy of data. Genio contracts [A-LIGN](https://www.a-lign.com/), a US-based auditor, to perform a SOC 2 Type II audit annually. The review period is always 1 January - 31 December. The last audit was conducted in February 2026 with a report issued in March 2026, covering the period 1 January 2025 - 31 December 2025. In February 2027 A-LIGN will audit the period 1 January 2026 - 31 December 2026. All reports are available on request by emailing [legal@genio.co](mailto:legal@genio.co). If you are not a current customer, we'll need to enter into a Non Disclosure Agreement with you before you may access the report. [](https://genio.co/security) ## ![Image 78: TX-RAMP](https://genio.co/hs-fs/hubfs/TX-RAMP.png?width=153&height=149&name=TX-RAMP.png) TX-RAMP Certification ### What is it? **TX-RAMP** (Texas Risk and Authorization Management Program) is a cybersecurity framework established by the Texas Department of Information Resources (DIR) to ensure the security of cloud computing services used by Texas state agencies. **TX-RAMP Levels:** * **Level 1:** Basic level of certification, requiring cloud service providers to meet a set of fundamental security controls. * **Level 2:** A more stringent level of certification that requires cloud service providers to implement additional, advanced security measures. This level is required for vendors handling more sensitive data. As of October 2024, Genio is TX-RAMP Level 2 certified. This certification is valid until October 2027. [Download certificate](https://genio.co/hubfs/TX-RAMP_Level%202_Certification_Glean.pdf) [](https://genio.co/security) ## ![Image 79: PCI DSS 4.0.1; What's Changed?](https://scotthelme.co.uk/content/images/size/w1200/2024/07/pcissc.png) PCI DSS Compliance ### What is it? The **Payment Card Industry Data Security Standard (PCI DSS)**is a **global set of security standards** established by the major payment card brands (Visa, Mastercard, American Express, Discover, and JCB). Its purpose is to ensure that all companies that store, process, or transmit cardholder data maintain a secure environment. Essentially, it's the globally recognized baseline for payment security. ### Our Compliance:Level 4 and SAQ A Genio is classified as a **PCI DSS Level 4 Merchant**.To meet the requirements for a Level 4 merchant with our business model, we've completed the **PCI DSS Self-Assessment Questionnaire (SAQ) A**. This specific questionnaire is designed for businesses like ours that: 1. Handle **card-not-present transactions** (e-commerce, mail, or telephone orders). 2. **Outsource all payment processing** to fully PCI DSS-compliant third-party service providers. The Self-Assessment Questionnaire helps businesses like ours assess and validate compliance with the specific PCI DSS requirements that apply. By completing this questionnaire, we demonstrate our commitment to maintaining a secure environment for your transactions and adherence to these globally recognized standards. ### What This Means for You * **Your payment information is safe:** We **do not** store, process, or transmit your payment card data on our systems or premises. All payment processing is securely handled by trusted third-party providers: [Stripe](https://docs.stripe.com/security?locale=en-GB), [FastSpring](https://fastspring.com/risk-management-and-compliance/), and [Chargebee](https://www.chargebee.com/security/pci/), which are fully PCI DSS-compliant. * **Transparency:** We have formally assessed our systems and processes to ensure compliance with applicable PCI DSS requirements, covering areas like secure configurations and strong access controls. * **Accountability:** We maintain written agreements with our third-party service providers, ensuring they're responsible for the security of your payment data. ### Learn More If you’d like to review the completed questionnaire, please submit a request to [security@genio.co](mailto:security@genio.co). [](https://genio.co/security) ## Penetration Testing ### What is it? Penetration testing is a method for gaining assurance in the security of an organization's IT system by attempting to breach some or all of that system's security, using the same tools and techniques as an adversary might. The Genio web app and Genio Notes mobile app are penetration tested at a minimum of once per year by a UK-based provider, [Digital Interruption](https://www.digitalinterruption.com/). You can download our 2025 attestation report below. [](https://genio.co/security) ## Bug Bounty Program ### What is it? A proactive security initiative that invites independent researchers to ethically test Genio’s platform and services for potential vulnerabilities. The program provides a structured framework for conducting speculative security research, ensuring that issues are identified and addressed before they can be exploited. View the full details of the program, including the scope and reward structure by clicking the button below. [View Genio's Bug Bounty Program](https://docs.google.com/document/d/1gM4qCK6RP21GhPyYzcYLRL3EN-d8wE32c9b3IXS_kss/edit) [](https://genio.co/security) ## Genio Platform Data Diagram ### What is it? This is a high level diagram to show the flow of data in the Genio platform. You can download the Diagram by clicking the button below. [](https://genio.co/security) ## Insurance Genio holds the following types of insurance on a worldwide basis: * Professional Liability (Indemnity) * Cyber and Privacy Liability * Public and Products Liability * Employers' Liability Our insurance providers are [CFC](https://www.cfcunderwriting.com/en-gb/) and [Allianz](https://www.allianz.co.uk/insurance/promotion.html?s_kwcid=AL!12349!3!771376168489!e!!g!!allianz&utm_campaign=channel-ppc-purebrand&utm_source=google&utm_medium=cpc&utm_content=clickthrough&gclsrc=aw.ds&gad_source=1&gad_campaignid=21283684549&gbraid=0AAAAA9rz3OVEHHaFhDYQpK7lQnLDcajak&gclid=CjwKCAiA3L_JBhAlEiwAlcWO5_bG7KxmJ9Q68TUAavrQnytQzS7SpPtPfqwJHBJ1qOeruy6TtVtAahoCYhIQAvD_BwE). Our cover is renewed automatically on an annual basis. You can download our current letter of coverage by completing the form below. You can download our certificate of employer's liability insurance by completing the form below. [](https://genio.co/security) ## Genio Data Security Policy ### 1. Audience #### Who is this policy for? * Any individual who pays for or trials access to Genio's services and is the end user of the services. Or, any individual who is considering using Genio's services in the future. * Any organization that pays for or trials access to Genio's services for use by individuals within that organization. Or, any organization that is considering using Genio's services in the future. For ease, Genio will refer to an individual and organization as "you" in this policy. ### 2. Objective #### What are the aims of this policy? * To provide you with assurance that the information systems and software services provided by Genio will be managed effectively, securely, and responsibly. * To provide you with assurance that all data assets held by Genio will be protected against all internal, external, deliberate, and accidental threats. ### 3. Scope #### What does this policy cover? This policy applies to all data that Genio receives during the course of business. It also applies to all information systems, networks, applications, infrastructure, services, and locations of Genio technology including any that is supplied under contract to Genio. Where Genio authorizes a third party to access its data, the third party must evidence that the security policy it operates meets Genio's security and privacy requirements. All relevant and applicable confidentiality, privacy, and security provisions are incorporated into any contract that Genio enters into with a third party provider. A copy of the third party's security policy, privacy policy, and related documentation will be obtained and retained with the contract. A list of Genio's current authorized subcontractors is available above. ### 4. Registration with the UK Information Commissioner's Office (ICO) Genio is registered with the UK's Information Commissioner’s Office, and renews annually. The ICO is the UK’s independent body set up to uphold information rights. It provides guidance and advice on data protection, including how organizations should respond to a data breach, and outlines best practices for handling personal data in accordance with UK and EU legislation. ### 5. Key Persons and InfoSec team Key persons**responsible**for data security at Genio are: * CEO * Head of IT and InfoSec * Head of Data * Head of Engineering * Legal and Compliance Manager Genio's internal InfoSec team is made up of the individuals listed above as well as several senior engineers. Membership of the InfoSec team is completely voluntary and is an additional role. The InfoSec team has a dedicated internal channel where it regularly discusses information security topics and monitors the changing threat landscape. It also helps to organize internal Security Hack Days and creates awareness content for colleagues. The team meets on a quarterly basis. Genio's Board of Directors are **accountable**for data security at Genio. ### 7. Responsibilities of Genio colleagues and security training All Genio colleagues will comply with Genio's data security policies, procedures, and protocols, which includes the maintenance of data confidentiality and data integrity at all times. Failure to comply with this may result in disciplinary action. Each colleague is responsible for the operational security of the information systems they use at Genio. Genio recognizes that colleagues are an important part of the first line of defence against security threats, which is why Genio provides mandatory security awareness training to all colleagues at least once per year. ### 8. Data classification Data processed by Genio will receive one of the following classifications: #### Public Unrestricted: data will be classified public when the unauthorized disclosure, alteration, or destruction of that data would result in little or no risk to Genio and its affiliates. #### Internal only Access limited to authorized individuals within the organization. Data will be classified internal only when the unauthorized disclosure, alteration, or destruction of that data would result in low to medium risk to Genio and its affiliates. #### Confidential This label indicates that the data is protected by legal or contractual obligations and requires higher security measures. Access will be limited to staff with a business need-to-know. Data will be classified Confidential when the unauthorized disclosure, alteration, or destruction of that data would result in high risk to Genio and its affiliates. #### Restricted This label indicates the highest level of sensitivity and requires strict access controls and security measures. Access will be limited to staff with a business need-to-know. Data will be classified Restricted when the unauthorized disclosure, alteration, or destruction of that data would result in very high risk to Genio and its affiliates. A classification of a data item may change over time. ### 9. Authority and Access Control #### General Genio follows the The Principle of Least Privilege, which means access to customer and end user data is restricted to authorized persons who have a legitimate business need to access it, in line with their job role. Where possible, access is further limited to the specific data set needed to complete a task. The Head of IT and InfoSec, Head of Data, and Head of Engineering are accountable for the authorization of access to customer and end user data. Access can be changed or removed at any time by these individuals, or, by a delegated member of senior management. For example, when a colleague changes role, their access to a specific system may be removed because it is no longer required for their day-to-day work. The IT and Engineering teams maintain a list of all applications and databases that hold customer and end user data and their corresponding internal owner. #### Resource Access Logs Genio maintains logs of all interactions between systems (human and other software) within its infrastructure and architecture. This includes, but is not limited to: * Successful and unsuccessful login attempts to external public-facing systems * Internal authorization attempts between internal and third party systems * Activities performed by users (administrators and users) Logs are retained for 90 days and then expire. User audit logs may be retained for a longer period of time in line with Genio's internal Data Retention Policy and/or legal requirements. #### Reporting Access Violations The Engineering team maintains a process for providing reports and alerts for unexpected or malicious behaviour, such as multiple failed login attempts for a single account, which may be evidence of a systemic attack on services within Genio's infrastructure. Where Genio identifies this kind of behaviour, Genio will contact the impacted user(s) and/or customer as soon as possible and will communicate the steps that it's taking to address the issue. #### Password Management Genio follows password management industry best practices. All Genio colleagues use a company-approved password manager to ensure credentials are secure. All Genio devices, applications, and systems are secured with strong passwords, and where applicable, use two-factor authentication. When a colleague leaves Genio, all of their company passwords are deleted, systems access revoked, and accounts disabled. ### 10. Physical and Environmental Security Genio's offices have the following physical safeguards in place: * No Access to Unauthorized Personnel Policy * Visitor Sign-in * Lockable filing cabinets and cupboards housing company devices and other equipment * Lockable personal storage * Fire suppression system * Building Security (operating 07:00 - 19:00, Monday to Friday) * Building alarm system * CCTV ### 11. Data Support and Operations #### General Genio's externally-hosted systems (cloud based) that are used to store customer and end user data are protected in accordance with Genio's internal security policies and industry best practices. Best practices include but not are limited to: * All data encrypted at rest and only transmitted over encrypted channels * All systems secured with role-based secure APIs * All software and operating systems patched regularly; frequency will increase if security advisories indicate there is a vulnerability #### Data Backup Backups of customer and end user data to cloud storage are performed daily according to an automated schedule. Genio uses cloud storage provided by Amazon Web Services (AWS) and Google Cloud. Backups are automated and encrypted and are stored for up to one year. #### Data Transfer Genio will never transfer data in an insecure format. While every effort is made to protect data, Genio can't guarantee that transmitting data over the internet, or, storing data electronically in the cloud, is 100% secure or error-free. ### 12. Retention and Secure Deletion of Data #### Retention Genio will only keep data for as long as necessary to fulfil the purposes it was collected for; including for the purposes of satisfying any legal, accounting, or reporting requirements. Genio considers the following when determining retention periods: * The amount, nature, and sensitivity of the data * The potential risk of harm from unauthorized use or disclosure * The purposes for which it processes the data * Whether Genio can achieve those purposes through other means, and any applicable legal requirements #### Personal Data Full details of the personal data that Genio processes and how it handles personal data, be found at: [https://genio.co/privacy-notice](https://genio.co/privacy-notice). In some circumstances, Genio pseudo-anonymises personal data to safeguard an individual's privacy. Genio may also completely anonymise personal data for research or statistical purposes; in which case Genio may use the data indefinitely without further notice to the individual. #### Deletion In line with Genio's internal Data Retention Policy and [Privacy Notice,](https://genio.co/privacy-policy) Genio initiates the process for deleting an individual's data when the relevant customer contract and/or user agreement has expired or has been validly terminated, and Genio has satisfied any and all applicable legal requirements. ### 13. Security Incident Response Plan Genio's Security Incident Response Plan details the procedural steps Genio follows in the event of a suspected or confirmed security breach of its systems or infrastructure, including third party services used by Genio. When a security incident is identified, Genio will: 1. **Respond:**assemble the internal incident response team 2. **Validate:**qualify the existence of the incident 3. **Scope:**assess the impact 4. **Contain:**limit the impact and potential damage and preserve evidence 5. **Report:** * Determine if regulatory or contractual reporting is required based on the nature of the incident. If reporting is required, Genio will make sure all relevant parties are notified within 72 hours of identifying the incident. Genio will always notify affected individuals in the event of a security incident that may compromise their data * If Genio decides that reporting isn't required, Genio will make sure it documents its reasoning appropriately 1. **Recover:**restore normal service while continuing to analyse the incident, understanding any and all legal implications 2. **Improve:**perform root cause analysis, determine lessons learned, and implement strategic remediation ### 14. Testing and Risk Monitoring Genio regularly tests key aspects of its information security management system to make sure that it's implemented properly and functioning effectively. Potential and existing information security threats, risks and vulnerabilities are identified, mitigated and managed as part of Genio's wider risk management programme. An independent third party provider performs penetration testing at least once per year (and more frequently as needed), based on the results of risk assessments and continuous monitoring of Genio's threat landscape. Examples of the ways Genio monitors its systems, logs, and events include: * Continuous monitoring of changes affecting systems handling authorization and authentication; * Engaging independent third parties to perform vulnerability assessments and/or penetration testing; * Reviewing privileged access to Genio's production systems ## 15. Genio and Artificial Intelligence (AI) Genio has a dedicated [AI Hub](https://genio.co/ai-hub) where you can read our: * AI Pledge * Product AI FAQs * AI Security Policy * AI Policy Template for institutions * Blog posts on AI [](https://genio.co/security) ## Useful links * [Genio Privacy Notice](https://genio.co/privacy-policy) * [Third Party Data Processors](https://genio.co/third-party-data-processors) * [Genio Device Compatibility](https://genio.co/specification) * [Genio Help Center](https://help.genio.co/) * [Genio Account Offboarding Process](https://help.genio.co/article/217-what-happens-when-a-subscription-ends) [](https://genio.co/security) ## Contact [security@genio.co](mailto:security@genio.co) Page last updated 3 November 2025 [Back to top](https://genio.co/security#top) [Genio logo - home](https://genio.co/) * Products * [Genio Notes](https://genio.co/notes) * [The Confident Notetaker's Masterclass](https://genio.co/the-confident-notetakers-masterclass) * [Genio Present](https://genio.co/present) * Pricing and plans * [For institutions](https://genio.co/pricing/institutions) * [Institution Wide package](https://genio.co/pricing/institution-wide) * [Individual user quote](https://cc.genio.co/genio-individual-user-quote-request) * [ROI calculator](https://genio.co/resources/roi-calculator) * [For individuals](https://genio.co/pricing/individuals) * [Get Genio Notes for free](https://genio.co/pricing/get-genio-free) * Why choose Genio * [Genio for institutions](https://genio.co/solutions/institutions) * [Genio for students](https://genio.co/solutions/students) * [Recommend Genio](https://genio.co/resources/assessors-toolkit) * Resources * [Blog](https://genio.co/blog) * [Events and webinars](https://genio.co/resources/events-and-webinars) * [Case studies and user stories](https://genio.co/resources/case-studies-and-user-stories) * [Product and feature guides](https://genio.co/resources/product-and-feature-guides) * [Research and insights](https://genio.co/resources/research-and-insights) * [Sign in](https://app.genio.co/account/sign-in) * About us * [About us](https://genio.co/about) * [Careers](https://genio.co/about/careers) * [Our Brand Story](https://genio.co/about/our-brand-story) * [Our history](https://genio.co/about/our-history) * [Research Accreditation Hub](https://genio.co/about/research-accreditation-hub) * [Media Kit](https://genio.co/about/media-kit) * Contact and support * [Get in touch](https://genio.co/contact) * [Help centre](https://help.genio.co/)Opens in a new tab * [Device compatibility](https://genio.co/specification) * [Service status](https://status.genio.co/)Opens in a new tab * [Visit us on our social](https://www.facebook.com/GenioLearn) * [Visit us on our social](https://www.instagram.com/geniolearn) * [Visit us on our social](https://uk.linkedin.com/company/geniolearn) * [Visit us on our social](https://www.youtube.com/@geniotools) * [Visit us on our social](https://www.tiktok.com/@geniolearn) * [![Image 80: Icon](https://genio.co/hs-fs/hubfs/website/vectors/Google_Play_Store_badge_EN.png?width=120&name=Google_Play_Store_badge_EN.png)Download app](https://play.google.com/store/apps/details?id=co.genio.notes) * [![Image 81: Icon](https://genio.co/hubfs/website/vectors/Download_on_the_App_Store_Badge_US-UK_RGB_blk_092917.svg)Download app](https://apps.apple.com/gb/app/genio-notes/id6758772863) * [Privacy Notice](https://genio.co/privacy-notice) * [Service Agreement](https://genio.co/service-agreement) * [Accessibility Statement](https://genio.co/accessibility-statement) * [Data Security](https://genio.co/security) * [Third Party Licenses](https://genio.co/third-party-code-licenses) * [Cookie Preferences](https://genio.co/cookies) [](https://genio.co/security)